Overview
Knowledge collects web pages, files, and text about the same topic. Added documents are processed into searchable units and used in search tests and AI Chat.
AI answers are generated from collected documents and search results. Open the cited content to verify that an answer matches the source.
Typical workflow
- Create a knowledge from the Knowledge list.
- Add a web page, file, or text you write directly as a document.
- On the Documents tab, confirm that processing is complete.
- On the Search tab, test whether the expected document chunks are retrieved.
- On the Chat tab, ask a question and review the cited source.
If search results differ from what you expect, review the document contents and chunking method first. See Chunking and search options for guidance on search methods and embedding models.
Ways to add documents
| Method | Purpose | Guide |
|---|---|---|
| Web crawling | Collect content from web pages. | Add web pages |
| File upload | Add a supported file such as PDF or DOCX. | Upload files |
| Manual input | Write a short guide or FAQ directly. | Write a document manually |
Detail screen
Open a knowledge and work on the following tabs.
| Tab | Task |
|---|---|
| Documents | Add documents and review processing status. |
| Chat | Ask questions grounded in documents and review answer citations. |
| Search | Compare search terms, methods, and returned document chunks. |
| Settings | Review knowledge information and search settings. |
Some search settings cannot be changed directly after adding documents. Changing them may require clearing the documents first. Review the cautions under Change knowledge settings before proceeding.