Create and delete knowledge

Create a knowledge to search documents about the same topic in one place. After creation, add documents and review processing status on the detail screen.

Create knowledge

Create knowledge from either location.

• Select Create in the Knowledge list.
• Open the Add Item menu on a collection detail screen and select Knowledge. This path selects the current collection automatically.

1. Enter a name.
2. Select the collection that contains the knowledge.
3. Optionally enter an alias, description, and tags.
4. Select the method used to search documents. See Chunking and search options for selection guidance.
5. If using semantic search, select one of the displayed embedding models.
6. Select Create.

The knowledge detail screen opens after creation. Choose a method for adding documents on the Documents tab.

Review status in the list

The Knowledge list shows document-processing status for each knowledge.

Status	Meaning
No documents	No documents have been added.
Processing	One or more documents are being processed.
Complete	All document processing has finished.
Failed	One or more documents could not be processed. Open the details to identify the failed document.
Unknown	Current status could not be retrieved. Check again later.

Use search and filters in the list to narrow results by name, alias, tags, and other fields.

Open the detail screen

Select a knowledge in the list to open its details.

Tab	Task	Guide
Documents	Add documents and review processing status.	Web crawling, File upload, Manual input
Chat	Ask a question and review answer citations.	AI Chat
Search	Review search results and relevance scores.	Search testing
Settings	Review knowledge information and search settings.	Knowledge settings

Delete knowledge

Delete knowledge without documents from the list or detail screen. When deleting knowledge that contains documents, a dialog asks whether to delete the included documents as well.

Before deleting

Deleting knowledge together with its documents also deletes the documents and processed chunks. Deleted contents cannot be restored.

To delete multiple knowledge items, select the checkbox in each list row and then select Delete. Items you do not have permission to delete cannot be selected. Changing the search term or filter clears the current selection.

Bulk deletion processes selected knowledge items in order. A knowledge that contains documents is not deleted, and a message says that the documents must be removed first. If other items were deleted, the notification shows both successful and failed counts.

To delete a knowledge that contains documents, run Delete for that knowledge separately and choose to delete the documents too. Alternatively, delete all documents first and run bulk deletion again.